FAQ

How do I get help if I am stuck?

A few ways to get support when you need it.

What image formats can I upload to a frame?

Deckko supports the most common image formats for frame and B-roll uploads.

How many boards can I create?

There is no limit — create as many boards as you need.

Can I share a board with someone else?

Yes — use the Presentation settings to share your storyboard with collaborators or clients.

Can I duplicate a board?

Yes — duplicate any board to reuse its structure for a new project.

Is my work saved automatically?

Yes — Deckko saves your changes as you go. No save button needed.

Can I use Deckko on my phone or tablet?

Deckko is designed for web browsers and works best on desktop, but can be accessed on mobile.

What is the difference between Notes and Voice / Transcript on a frame?

Notes are for production details. Voice / Transcript is for what you plan to say.

What happens to my boards if my subscription expires?

Your content is safe — boards are not deleted when a subscription expires.

Can I reorder my boards on the dashboard?

Yes — drag and drop your boards into any order you like.